Amazon is strengthening its engagement with the Indian Railways for
moving customer packages on 325 inter-city routes. This is a five-fold increase
in routes since the e-commerce firm began working with the Indian Railways in
2019. The Railways enables the company to make one- and two-day delivery to
customers in towns and smaller cities. With this expansion, Amazon India
will ferry packages to Jharsuguda, Ratnagiri, Kurnool, Nanded, Bareilly, Bokaro
and Rudrapur.
The expansion is in line with the company’s need to ensure
timely deliveries during the festival season October to December. They are
focused on providing a fast and convenient shopping experience to our customers,
no matter where they live across the length and breadth of the country, said
Venkatesh Tiwari, director at Amazon Transportation, India. Working
with the Indian Railways helps us further that commitment. They will
continue to engage with the Indian Railways and create more opportunities to
use the strong network and infrastructure built by them.
Amazon was the first company in the Indian e-commerce space
to work with the Indian Railways to build an express transportation product via
rail in 2019. Since then, it has continued to increase the volume of packages
transported through this network. During lockdowns in 2020 to contain the
coronavirus, the company worked with the Indian Railways to transport
high-priority products. Amazon India delivers to all 100 per cent
serviceable pin codes, with more than 97 per cent of such places now being able
to receive their deliveries within two days of placing an order.
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